Distance Sales Contract

Pre-Information Form

The subject of this Preliminary Information Form for the Sales Agreement is the rights and obligations of the parties regarding the sale and delivery of the product(s) sold by the SELLER to the BUYER, whose specifications and sale price are stated below, in accordance with the provisions of the Law No. 6502 on the Protection of Consumers - Distance Contracts Regulation (Official Gazette: 27.11.2014/29188). By accepting this preliminary information form, the BUYER acknowledges and agrees in advance that if the order is confirmed, the BUYER will be obligated to pay the price of the order and any additional fees such as shipping fees, taxes, if applicable, and has been informed about this.

Persons who declare and undertake that they have accepted the Preliminary Information Form are bound by all other agreements published on https://isikecepiyanostudyo.com.

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1.Definitions

In the implementation and interpretation of this contract, the terms listed below shall have the following meanings:

- LAW: Law No. 6502 on the Protection of Consumers,
- REGULATION: Regulation on Distance Contracts (OG: 27.11.2014/29188),
- SERVICE: All types of consumer transactions other than the provision of goods, undertaken or promised for a fee or benefit,
- SELLER: The natural or legal person who provides goods to the consumer within the scope of commercial or professional activities, or acts on behalf or account of the seller,
- BUYER: The natural or legal person who acquires, uses, or benefits from a good or service for non-commercial or professional purposes,
- Işık Ece Tezgel Gönül: The intermediary service provider, Işık Ece Tezgel Gönül Sole Proprietorship, which provides the portal where sellers offer products and services,
- PRODUCTS: All types of electronic and/or software, audio, video, and similar products prepared for use in the environment where the seller/buyer meet, related to the consulting service purchased,
- PORTAL: The website www.isikecepiyanostudyo.com and mobile application owned by Işık Ece Tezgel Gönül Sole Proprietorship,
- ORDERING PARTY: The natural or legal person who requests a good or service through the website of Işık Ece Tezgel Gönül Sole Proprietorship,
- PARTIES: The SELLER and the BUYER,
- CONTRACT: This agreement made between the SELLER and the BUYER,
- GOOD: The products related to the consulting service, including electronic and/or software, audio, video, and similar products prepared for use in the environment where the seller/buyer meet.

 

2. Seller Information

Title:

Address:

Phone:

Fax:

Email:

3. Buyer Information (Hereinafter referred to as the BUYER)

Recipient:

Delivery Address:

Phone:

Fax:

Email/Username:

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4. Ordering Party Information (Hereinafter referred to as the ORDERING PARTY)

Name, Surname/Title:

Address:

Phone:

Fax:

Email/Username:

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5. Subject of the Contract: Product/Products and Service Information

5.1 The basic characteristics of the product/products/service (type, quantity, brand/model, color, number) are available on the SELLER's website. You can review the basic features of the service during the campaign period. Valid until the campaign date.

5.2 The listed and announced prices on the site are sales prices. The announced prices and promises are valid until updated or changed. Prices announced for a limited period are valid until the end of the specified period.

5.3 Information about the product or service subject to the contract is described in detail below.

 

6. Consulting Service Policy After purchasing consulting services online or in person from our site, the consulting service will start within the specified period. The consulting service will be provided within the specified period and in the specified manner.

The consulting service fee will be invoiced after reflecting 2000 TL + VAT within the year 2024.

6.1 The customer is responsible for the consulting service and information sent to the contact details specified by the buyer.

 

7.Return

7.1 After purchasing online consulting services, return requests are not accepted if the customer does not attend the consultation without notifying 24 hours in advance. However, consultations will be held on the day and time specified within the month purchased, if notified 24 hours in advance.

7.2 In case of disruptions or dissatisfaction during the provision of the consulting service, alternative solutions will be offered to the buyer.

7.3 Customer satisfaction is our priority, so we are open to any complaints and suggestions. Necessary steps will be taken to ensure customer satisfaction.

Note: Delivery and return conditions are specific to online consulting services; different conditions may apply to other products and services. For more information, you can contact us.

Payment Method and Plan

Delivery Address: Recipient: Billing Address: Order Date: Delivery Date: Delivery Method:

Products may include shipping costs, or if not included, the shipping cost will be paid by the BUYER.

 

8.General Provisions

8.1 The BUYER acknowledges, declares, and undertakes that they have read and are aware of the basic characteristics, sales price, payment method, and delivery information of the product on the SELLER's website and have confirmed this electronically. The BUYER acknowledges, declares, and undertakes that they have obtained accurate and complete information on the address to be provided by the SELLER, the basic characteristics of the ordered products, the prices including taxes, and payment and delivery information before the conclusion of the distance sales contract. Işık Ece Tezgel Gönül secures these commitments between the parties by processing this Preliminary Information Form. Parties who do not confirm the Preliminary Information Form cannot complete the sale.

8.2 Each product/service subject to the contract will be delivered to the BUYER or the person and/or organization specified by the BUYER at the address within the period specified on the website, depending on the distance from the BUYER's residence, without exceeding the 30-day legal period. If the product is not delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract.

8.3 The SELLER undertakes, declares, and commits to perform the contract accurately and honestly, maintaining and improving service quality, paying necessary attention and care during performance, and acting with caution and foresight. Işık Ece Tezgel Gönül is considered an intermediary in this contract and is not responsible for the SELLER's unmet obligations.

8.4 If the SELLER cannot fulfill the contractual obligations due to the impossibility of delivering the product or service, they will notify the consumer in writing within 3 days of learning of the situation and will refund the total amount to the BUYER within 14 days.

8.5 The BUYER agrees, declares, and undertakes that if the payment for the product is not made or is canceled in the bank records, the SELLER's obligation to deliver the product will cease.

8.6 The BUYER agrees, declares, and undertakes to return the product to the SELLER within 3 days, with the shipping costs covered by the SELLER, if the product is not paid for due to unauthorized use of the BUYER's credit card.

8.7 If the BUYER does not pay the product price or cancels the payment in the bank records, the SELLER's obligation to deliver the product will end.

8.8 If force majeure events occur that are beyond the parties' control, unforeseen, and prevent or delay the fulfillment of the obligations, the SELLER will notify the BUYER of this situation and the BUYER has the right to request cancellation of the order, replacement with an equivalent product, or postponement of the delivery until the impediment is removed. In case of order cancellation by the BUYER, the amount paid in cash will be refunded within 14 days. For credit card payments, the amount will be refunded to the relevant bank within 14 days after the order is canceled. The BUYER acknowledges, declares, and undertakes that any delay in the refund being reflected in the BUYER’s account is entirely related to the bank processing time, and the SELLER is not responsible for possible delays.

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9.Invoice Information

Name/Surname/Title: Address: Phone: Fax: Email: Invoice Delivery: The invoice will be delivered along with the order to the billing address during the order delivery. Parties can request e-invoices from our site if desired.

 

10.Right of Withdrawal

10.1 The BUYER can use the right of withdrawal without assuming any legal or criminal liability and without providing any justification within 14 days from the date of delivery of the product to them or the person/organization they have specified. For distance contracts related to service provision, this period starts from the date the contract is signed. The right of withdrawal cannot be used for service contracts that have commenced with the consumer's consent before the end of the withdrawal period. Costs arising from the use of the right of withdrawal are borne by the SELLER. By accepting this contract, the BUYER acknowledges being informed about the right of withdrawal in advance.

Işık Ece Tezgel Gönül is not responsible for any damages incurred by the SELLER due to the BUYER’s exercise of the right of withdrawal.

10.2 To use the right of withdrawal, the BUYER must notify the SELLER in writing via registered mail, fax, or email within 14 days and the product must not have been used according to the "Products for Which the Right of Withdrawal Cannot Be Used" provisions of this contract. In case of exercising this right:

10.2.1 The invoice of the product delivered to a third party or the BUYER must be returned (If the invoice is corporate, it must be returned with the return invoice issued by the institution. Returns for corporate invoices will not be completed unless a RETURN INVOICE is issued).

10.2.2 The return form,

10.2.3 The returned products must be delivered with their boxes, packaging, and, if any, standard accessories, intact and undamaged.

10.2.4 The SELLER is obliged to return the total amount and documents that put the BUYER in debt to the BUYER within 10 days from the receipt of the withdrawal notice and to accept the product back within 20 days.

10.2.5 If there is a decrease in the value of the product due to the BUYER's fault or if the return becomes impossible, the BUYER is liable to compensate the SELLER for damages in proportion to their fault. However, the BUYER is not responsible for changes and damages caused by the proper use of the product during the withdrawal period.

10.2.6 If the use of the right of withdrawal causes the SELLER to fall below the campaign limit, the discount amount obtained from the campaign will be canceled.

 

11.Products for Which the Right of Withdrawal Cannot Be Used

11.1 a) Contracts for goods or services whose prices vary depending on fluctuations in financial markets that are not under the seller or provider’s control.

b) Contracts for goods prepared according to the consumer’s requests or personal needs.

c) Contracts for goods whose protective elements like packaging, tape, seal, or package have been opened after delivery; those that are not suitable for return due to health and hygiene reasons.

ç) Contracts for goods that have been mixed with other products after delivery and cannot be separated by their nature.

d) Contracts for books, digital content, and computer consumables, and data recording and storage devices if their protective elements have been opened after delivery.

e) Contracts for the delivery of newspapers and periodicals, except for those provided under subscription agreements.

f) Contracts for services performed instantly in the electronic environment or intangible goods delivered immediately to the consumer.

g) Contracts for services commenced with the consumer’s consent before the end of the right of withdrawal period.

h) Books, copyable software and programs, DVDs, VCDs, CDs, and cassettes, as well as stationery supplies (toner, cartridges, ribbons, etc.) must be unopened, unused, and undamaged for returns.

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12.Default and Legal Consequences

12.1 If the BUYER defaults on payment via credit card, they accept, declare, and undertake that they will pay interest in accordance with the credit card agreement with the bank and be responsible to the bank. The bank may pursue legal action and claim expenses and attorney’s fees from the BUYER. In any case of default due to the BUYER’s debt, the BUYER will pay the damages incurred by the SELLER due to delayed payment.

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13.Payment and Delivery

13.1 Payments can be made by Bank Transfer or EFT (Electronic Fund Transfer) to any of our accounts at ............, ........., bank. On our website www.isikecepiyanostudyo.com, you can use various credit cards for online single payment or installment options. For online payments, the transaction is processed through secure payment systems. The SELLER’s system is protected against unauthorized access. The BUYER’s information is encrypted and kept confidential during transactions.

13.2 Delivery information is as follows: Address: Recipient: Delivery Date: Delivery Method: Delivery is made within the specified time frame. If the address is incorrect, the SELLER is not responsible for delays.

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14.Dispute Resolution and Jurisdiction

14.1 In case of disputes arising from this contract, the Consumer Arbitration Committee or the Consumer Court in the place where the BUYER is registered or where the contract is executed is authorized.

14.2 In case of disputes, the SELLER is also responsible for the resolution of complaints and legal disputes.

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15.Miscellaneous Provisions

15.1 This contract constitutes the entire agreement between the parties regarding the sale of the product/service and supersedes all previous agreements and understandings.

15.2 Any amendments or additions to this contract will be valid only if made in writing and signed by both parties.

15.3 If any provision of this contract is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15.4 The parties agree that electronic communications, emails, and all digital documents shall be deemed equivalent to written documents for the purposes of this contract.

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16. Acceptance and Confirmation

16.1 The BUYER acknowledges that they have read, understood, and agreed to all terms and conditions of this contract.

16.2 By completing the purchase process, the BUYER electronically confirms their acceptance of this contract.